Welcome to Brain Hack Café!
These Terms and Conditions govern your use of our website, products, and services. By accessing our site or purchasing from us, you agree to these terms. Please read them carefully.
1. General Terms of Use
1.1 Eligibility:
By using our website, you confirm that you are at least 18 years old or have parental consent.
1.2 Modification of Terms:
We reserve the right to update these Terms and Conditions at any time. Changes will take effect upon posting. Continued use of the site indicates your acceptance of the updated terms.
2. Product Information
2.1 Product Descriptions:
We strive to ensure all product descriptions and images are accurate. However, slight variations may occur.
2.2 Health Disclaimer:
Our products are not intended to diagnose, treat, cure, or prevent any disease. Consult a healthcare professional before use, especially if you have any medical conditions, are pregnant, or are nursing.
2.3 Allergen Information:
While we use high-quality ingredients, some products may contain allergens such as coconut or traces of other allergens. Please read labels carefully before use.
3. Ordering and Payments
3.1 Pricing:
Prices are listed in USD and are subject to change without notice.
3.2 Payment Methods:
We accept all major credit cards and other payment methods listed at checkout.
3.3 Order Cancellations:
Orders cannot be canceled once they have been processed. Contact us immediately at support@brainhackcafe.com for assistance.
4. Shipping Policy
4.1 Processing Time:
Orders are processed within 1-2 business days.
4.2 Delivery Time:
Estimated shipping time is 5-7 business days within the United States. International shipping times may vary.
4.3 Shipping Costs:
Shipping fees are calculated at checkout and vary based on location.
4.4 Lost or Damaged Packages:
Brain Hack Café is not responsible for packages lost or damaged during transit. Please contact the shipping carrier for resolution.
5. Refund and Return Policy
5.1 Taste Test Guarantee:
If you don’t believe our coffee is the best you’ve ever had after trying your first cup, you can return the remaining product for a full refund.
5.2 Return Requirements:
Returns must be initiated within 30 days of purchase.
Only unused portions of the product qualify for refunds.
Proof of purchase is required.
5.3 How to Request a Refund:
Email us at support@brainhackcafe.com with your order details to start the process. Customers are responsible for return shipping costs.
5.4 Non-Refundable Items:
Digital products, gift cards, and promotional items are non-refundable.
6. Limitation of Liability
Brain Hack Café is not liable for any damages or losses resulting from the use or misuse of our products. Always follow the recommended usage instructions.
7. Intellectual Property
All content on this website, including images, text, and trademarks, is owned by Brain Hack Café. Unauthorized use is strictly prohibited.
8. Governing Law
These terms are governed by the laws of Texas, United States. Any disputes will be resolved exclusively in the courts of Texas.
9. Contact Us
If you have any questions about these terms, please contact us at:
Email: support@brainhackcafe.com
Address: 122 Rose Lane Suite H3, Frisco TX 75036